
7
SERVICING
If you require service or spare parts, contact
your local Zanussi Service Force Centre.
Please, carry out the following checks before
contacting your local Zanussi Service Force
Centre.
There is no spark when lighting the gas:
• Check that the unit is plugged in and the
electrical supply is switched on
• Check that the RCCB has not tripped (if
fitted)
• Check the mains fuse has not blown
The gas ring burns unevenly:
• Check the burner cover has been replaced
correctly, e. g. after cleaning
• Check the main nozzle is not blocked and
the burner ring is clear of food particles
If after carrying out the above checks your
appliance is still faulty, contact your local
Zanussi Service Force Centre, whose
address and telephone number can be
found in the accompanying Customer Care
Booklet, and also in your local telephone
directory under 'Z'. Please, ensure you give
the model and serial number of the
appliance.
In-guarantee customers should ensure
that the above checks have been made
as the engineer will make a charge if the
fault is not a mechanical or electrical
breakdown. Please, note that proof of
purchase is required for any in-guarantee
service call.
Customer Care
If you have a general enquiry concerning
your Zanussi appliance or for information on
our full appliance range, please contact our
customer care department by letter or
telephone as follows:
Customer Care Department
Zanussi Limited
Zanussi House
Hambridge Road
Newbury
Berkshire
RG14 5EP
Tel: 01635-521313
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