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10. Appliances that are easy to transport may be delivered or sent to the
consumer services department. Home repairs are only anticipated for bulky
appliances or built-in appliances.
11.If the appliances are built-in, built-under, fixed or suspended in such a way
that removing and replacing them in the place where they are fitted takes more than
half an hour, the costs that result therefrom will be charged for. Connected damage
caused by these removal and replacement operations will be the responsibility of the
user.
12.If, during the guarantee period, repairing the same defect repeatedly is not
conclusive, or if the repair costs are considered disproportionate, in agreement with
the consumer, the defective appliance may be replaced with another appliance of
the same value.
In this event, we reserve the right to ask for a financial contribution calculated
according to the length of time it has been used.
13.A repair under guarantee does not mean that the normal guarantee period will
be extended nor that a new guarantee period begins.
14.We give a twelve month guarantee for repairs, limited to the same defect.
15.Except in the event where liability is legally imposed, this declaration of
guarantee terms excludes any compensation for damage outside the appliance for
which the consumer wishes to assert his rights. In the event of legally admitted liability,
compensation will not exceed the purchase price paid for the appliance.
These guarantee terms are only valid for appliances purchased and used in
Belgium. For exported appliances, the user must first make sure that they satisfy the
technical conditions (e.g.: voltage, frequency, installation instructions, etc.) for the
country concerned and that they can withstand the local climatic and environmental
conditions. For appliances purchased abroad, the user must first ensure that they
meet the qualifications required in Belgium. Non-essential or requested adjustments
are not covered by the guarantee and are not possible in all cases.
Our consumer services department is always at your disposal, even after the
guarantee period has expired.
Address for our consumer services department:
BELGIUMBELGIUM
BELGIUMBELGIUM
BELGIUM
Tel:Tel:
Tel:Tel:
Tel:
Fax:Fax:
Fax:Fax:
Fax:
Electrolux Home Products Belgium Consumer services 02/363.04.44 02/363.04.00
ELECTROLUX SERVICE 02/363.04.60
Bergensesteenweg 719
1502 Lembeek
GRAND-DUCHÉ DE LUXEMBOURGGRAND-DUCHÉ DE LUXEMBOURG
GRAND-DUCHÉ DE LUXEMBOURGGRAND-DUCHÉ DE LUXEMBOURG
GRAND-DUCHÉ DE LUXEMBOURG
ELECTROLUX HOME PRODUCTS Consumer services 00 35242431-1 0035242 431-360
Rue de Bitbourg. 7
L-1273 Luxembourg-Hamm
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